Shipping & Returns

All Returns must be send to our store location with your order number include to:
MID Hardware
Attn: Return Dept.
2800 W. Dauphin street Suite 420
Philadelphia, PA 19132
:

Wrong Item Received/Defective/Damage Merchandise Policy

Shipping Damaged Products should be refused. If Shipping Damaged Products are accepted inadvertently, You must mail MID Hardware Customer Support at support@midhardware.com WITHIN THE FIRST 48 hours of receipt to report damage and be eligible for damage claim (a picture is worth thousands words so attach a good quality picture if possible). This is necessary for MID Hardware to file a shipping damage claim on behalf of customers. MID Hardware is not liable for any monies lost when the carrier refuses shipping damage claims.

 

Non-Defective Products ( "Buyers Remorse" )

To request return authorization procedure, please email Customer Support at support@midhardware.com.

 

RMA Fee Schedule for Returned Item Condition

Products returned New, Unopened in perfect condition with all packaging and item materials and manuals that can be resold as new are subject to a 15% or $ 5 restock fee (whichever is greater). Also, Shipping cost and Low Order Fee are not refundable.
Products returned Opened with missing items, packaging or accessories or customer caused item, packaging or accessory damage that cannot be resold as for any reason will be discarded with no refund.
Failure to return a product within 30 calendar days from purchase date will be deemed to be a permanent acceptance of the product. Return is not allowed for any reason after this point. The return must go to our return warehouse with a valid RMA on the label via FedEx or UPS with tracking showing pickup on or before 30 calendar days from purchase date.
Customers will incur the expense for returning the item. We do not reimburse shipping charges. We do not issue Pre-Paid Shipping Labels to return merchandise that is being sent back to us for a refund.
Usually there is no Refunds or exchanges for items in the categories below. DEFECTIVE EQUIPMENT IS REPAIRED - NOT RETURNED!  Due to the nature of these products, on-site repair by the customer and/or taking the item to local service center might be required.  In most cases, defective/damaged/missing parts will be mailed to the customer to be repaired by the customer on-site by the manufacturer or by us. Please contact us for details.

•  OUTDOOR EQUIPMENT AND POWER TOOLS
•  OUTDOOR LIVING AND FURNITURE
•  HEATERS AND COOLING SUPPLIES
•  SPECIAL ORDERS
•  BAR-A-QUES GRILLS
•  SNOW THROWERS
•  ELECTRICAL ITEMS & SUPPLIES
•  GAS-POWERED ITEMS
•  OVERSIZE ITEMS
•  ITEMS INCLUDING AND OVER 50 LBS.
•  ITEMS THAT REQUIRE SPECIAL DELIVERY

 

IMPORTANT MID HARDWARE NOTES

To request return authorization procedure, please email Customer Support at support@midhardware.com. Returned product must have a valid MID HARDWARE RMA number written on the shipping label. Return shipments without valid MID HARDWARE RMA numbers will be rejected. Customer is responsible for return shipping charges to our store location only NOT to distribution center where it was shipped from. Customer is responsible for all risk of loss and damage to products being shipped for return. Fully insure return shipment in case of loss or damage.

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1 x OOK 50352 Cup Hook, 7/8 in L, Vinyl-Coated
1 x IPEX 201003 Pipe Elbow, 2 in, Socket, 90 deg Angle, PVC, White
1 x RACO 8524 Switch Box, 1 -Gang, 3 -Knockout, Steel, Aqua/Red, Bracket Mounting - 25 Pack
1 x Siemens WF2030U Disconnect Switch, 30 A, 120/240 V
1 x Jonathan Green Black Beauty 10320 Grass Seed, 1 lb Bag
1 x Karcher 1.107-383.0 Pressure Washer, Gas, Karcher KPS Engine, 196 cc Engine Displacement, Axial Cam
1 x WORX WG629 Power Cleaner, 20 V Battery, 0.5 gpm, 94/320 psi Pressure
1 x Knape & Vogt 1980 ESP 12X48 Shelf Board, 200 lb, 5-Shelf, 48 in L, 12 in W, Particleboard - 5 Pack
1 x fiberglassBOX 9312-EWK Electrical Box, 2 -Gang, Fiberglass/Polyester, Beige/Tan, Wall, Wing Bracket
1 x Milwaukee 49-40-6110 Cutting Dust Shroud, For: 8960-20 Milwaukee 8 gal Dust Extractor
1 x IRWIN 60117 Jobber Drill Bit, 17/64 in Dia, 2-5/8 in OAL, Spiral Flute, 1-Flute, 17/64 in Dia Shank, - 6 Pack
1 x DeWALT DPT-16D131FH Framing Nail, 3-1/2 in L, 30 Gauge, Steel, Bright, Round Head, Smooth Shank
1 x Imperial GV0598 Rain Cap with Arrestor, 6 in Dia, Galvanized Steel
1 x Knape & Vogt HEAVYWEIGHT 0202-14PM Shelf Bracket, Steel, Platinum
1 x Champion-Essick 4001DD Evaporative Cooler, 9 gal Tank, 2-Speed, 115 V, 9.8 A, Cool Sand
1 x HY-KO 11010AP5 Key Blank, Brass, Nickel, For: Chicago Cabinet, House Locks and Padlocks - 10 Pack
1 x Knape & Vogt 1980 ESP 10X48 Shelf Board, 200 lb, 5-Shelf, 48 in L, 10 in W, Particleboard - 5 Pack
1 x Cutler-Hammer DG321NRB Safety Switch, 3 -Pole, 30 A, 240 V
1 x Challenger A120R Circuit Breaker, Type A, Type TBA, 20 A, 1 -Pole, 120/240 V, Standard Trip, Plug Mo
1 x National Hardware N119-685 Cup Hook, 0.39 in Opening, 1-1/2 in L, Brass, Solid Brass
1 x IPEX 201006 Pipe Elbow, 2 in, Socket x Spigot, 45 deg Angle, PVC, White
2 x Knape & Vogt 1980 OK 12X36 Shelf Board, 200 lb, 5-Shelf, 36 in L, 12 in W, Particleboard - 5 Pack
1 x Knape & Vogt 346P ANO Shelf Support Pin, Steel
1 x Campbell B0713601 Chain Connector, Chrome
1 x ClosetMaid 37305 Wire Shelf, 100 lb, 1-Level, 16 in L, 144 in W, Steel, White - 6 Pack
1 x WERNER P6208 Platform Ladder, 7 ft 8 in Max Standing H, 300 lb, Type IA Duty Rating, 8-Rung, 3 in D
2 x Karcher T300 Series 2.643-211.0 Deck and Driveway Cleaner
1 x 3M 99438 Sanding Screen, 11 in L, 4-3/16 in W, 120 Grit, Silicone Carbide Abrasive, Cloth Backing
1 x HYDE 28440 Pressure Washer Wand, 10 gpm, Steel, 45 in L
2 x Simple Green 2310000418203 Cleaner and Degreaser, 1 gal Bottle, Liquid
1 x EATON BRP120GF Circuit Breaker, Type BR GFCI, 20 A, 1 -Pole, 120/240 V, Trip-to-Center Trip, Plug Mo
1 x GE THQL1120DFP Circuit Breaker, AFCI, Dual Function, GFCI, 20 A, 1 -Pole, 120/240 VAC, Plug Mounting
1 x Command 17206 Picture Hanging Strip, 4 lb/set, Foam, White
1 x IRWIN 60116 Jobber Drill Bit, 1/4 in Dia, 2-1/2 in OAL, Spiral Flute, 1-Flute, 1/4 in Dia Shank, Str - 12 Pack
1 x DeWALT DW1958 Drill Bit Set, 18-Piece, Steel, Gold Ferrous Oxide
1 x Siemens MP115AFC Circuit Breaker, AFCI, Combination, 15 A, 1 -Pole, 120 V, Common Trip, Plug Mountin
1 x DeWALT DPT-10DR120GFH Framing Nail, 3 in L, 30 Gauge, Galvanized Steel, Round Head, Ring Shank
1 x Lutron FSQ-2FH-DK Rotary Control Switch, 1.5 A, 120 V, Quiet Actuator, Plastic, Ivory/White
1 x ClosetMaid 37318 Wire Shelf, 16 in L, 144 in W, Steel, White - 6 Pack
1 x Square D HOM115DFC Circuit Breaker, Dual Function, Mini, 15 A, 1 -Pole, 120 V, Plug Mounting
1 x OFF! Deep Woods 54996 Insect Repellent Towelette, 12 CT Pack, Liquid, Clear/White, Alcohol - 12 Pack
1 x ProSource JL420023L Cup Hook Set
1 x Amerimax 67003PK Flashing Nail, 1-1/4 in L, Copper
1 x IRWIN 30108 Drill Bit, 1/8 in Dia, Spiral Flute, Straight Shank - 12 Pack
1 x Command 17201BLK Picture Hanging Strip, 3 lb/set Weight Capacity, Foam
1 x Milwaukee 49-90-1955 Fleece Dust Bags, For: Milwaukee 8960-20 8 gal Dust Extractor
2 x ABBOTT RUBBER 1190-0375-50 Pressure Washer Hose Assembly, 50 ft L, NPT Male x Male Swivel, Rubber, B
1 x ClosetMaid 1395 Wire Shelf, 70 lb, 16 in L, 72 in W, Steel, White - 6 Pack
1 x Knape & Vogt 1980 ESP 8X48 Shelf Board, 200 lb, 5-Shelf, 48 in L, 8 in W, Particleboard - 5 Pack
1 x IRWIN 60109 Jobber Drill Bit, 9/64 in Dia, 1-15/16 in OAL, Spiral Flute, 1-Flute, 9/64 in Dia Shank, - 12 Pack
1 x DeWALT DPT-8DR113GFH Framing Nail, 2-3/8 in L, 30 Gauge, Galvanized Steel, Round Head, Ring Shank
1 x Karcher 8.641-026.0 Spray Nozzle, 0 deg Angle
1 x Lutron Maestro MA-T530GH-WH Countdown Timer, 5 A, 120 V, 600 W, 1 to 30 min Time Setting, White
1 x Square D HOM115CAFIC Circuit Breaker, AFCI, Combination, 15 A, 1 -Pole, 120 V, Fixed Trip, Plug Moun
1 x National Hardware N119-644 Cup Hook, 0.27 in Opening, 1.14 in L, Brass, Solid Brass
1 x DeWALT DWRHS10DR131G Framing Nail, 3 in L, Galvanized Steel, Full Round Head, Ring Shank
1 x Challenger A120L Circuit Breaker, Type A, Type TBA, 20 A, 1 -Pole, 120/240 V, Standard Trip, Plug Mo
1 x DeWALT DWRHS12D131 Framing Nail, 3-1/4 in L, 9 Gauge, Steel, Bright, Full Round Head, Smooth Shank
1 x OFF! 22154 Insect Repellent I, 4 oz, Liquid, Clear/White, Pleasant - 12 Pack
1 x Karcher 9.558-145.0/120.0 Pressure Washer Detergent, Liquid, Surfactant, 1 qt
1 x ClosetMaid 37403 Wire Shelf, 130 lb, 20 in L, 144 in W, Steel, White - 6 Pack
1 x Bussmann BP/T-8 Plug Fuse, 8 A, 125 V, 10 kA Interrupt, Plastic Body, Low Voltage, Time Delay Fuse
1 x 3M 99439 Sanding Screen, 11 in L, 4-3/16 in W, 180 Grit, Very Fine, Silicone Carbide Abrasive, Cloth
1 x National Hardware N119-651 Cup Hook, 0.37 in Opening, 1.31 in L, Brass, Solid Brass
1 x Bonide 60280 High Traffic Grass Seed, 0.75 lb Bag
1 x DeWALT DWC8P120D Framing Nail, 2-1/2 in L, Bright, Full Round Head, Smooth Shank
1 x Eaton Cooper Wiring RDC15-W-K Combination Switch
1 x IRWIN Turbomax 3018012SM Drill Bit Set, 7-Piece, M2 HSS
1 x MAZE CLCEM117017 Roofing Nail, 2-1/2 in L, Galvanized Steel, Plain Shank
1 x Eaton Lighting ALL-PRO AL6501FL Safety and Security Light, 120 V, 65 W, Fluorescent Lamp, 3600 Lumen
1 x Jonathan Green Black Beauty 10323 Grass Seed, 25 lb Bag
1 x Brita 35503 Pitcher Replacement Filter
1 x KRUD KUTTER VB014 Vehicle and Boat Cleaner, Liquid, Mild, 1 gal Bottle
1 x DeWALT DWC6P99D Framing Nail, 2 in L, Bright, Full Round Head, Smooth Shank
2 x HY-KO 11005FIC2 Key Blank, For: Fastec FIC2 Locks - 5 Pack
1 x National Hardware N119-602 Cup Hook, 0.17 in Opening, 3/4 in L, Brass, Solid Brass
1 x KRUD KUTTER HS014 House and Siding Cleaner, Liquid, Mild, 1 gal Bottle
1 x IRWIN 60107 Jobber Drill Bit, 7/64 in Dia, 1-13/16 in OAL, Spiral Flute, 1-Flute, 7/64 in Dia Shank, - 12 Pack
1 x DeWALT DW1169 Drill Bit Set, 14-Piece
2 x Knape & Vogt 1980 ESP 12X24 Shelf Board, 200 lb, 5-Shelf, 24 in L, 12 in W, Particleboard - 5 Pack
1 x Knape & Vogt 1980 ESP 10X24 Shelf Board, 200 lb, 5-Shelf, 24 in L, 10 in W, Particleboard - 5 Pack
1 x HY-KO 11005KW1XL Key Blank with XL Head, For: Kwikset Cabinet, House Locks and Padlocks - 5 Pack
1 x Leviton R24-RTF01-10W Fan Control Switch, 1.5 A, 120 V, Rotary Actuator, Plastic, White
1 x DeWALT DWC4R80BDG Siding Nail, 1-1/2 in L, 14 ga Gauge, Steel, Galvanized, Round Head, Ring Shank
1 x ClosetMaid 2826 Shelf Hang Track, 2 in W, 40 in H, Steel - 6 Pack
1 x Honeywell AT72D1683 Transformer, 40 VA, 26.5 V Secondary, Clamp Mounting
1 x HYDE 28430 Pressure Washer Wand, 8 gpm, Steel, 33 in L
1 x Champion MCP44/WPL44NP Evaporative Cooler, 2 gal Tank, 3-Speed, 110 V, 3.7 A, White
1 x DuraTurf 60267 Quick Grow Grass Seed, 20 lb Bag
1 x Knape & Vogt 180 Series 180 ANO 18 Shelf Bracket, 320 lb, 18 in L, Steel, Anochrome
1 x IRWIN 60114 Jobber Drill Bit, 7/32 in Dia, 2-3/8 in OAL, Spiral Flute, 1-Flute, 7/32 in Dia Shank, S - 12 Pack
2 x ClosetMaid 1361 Wire Shelf, 60 lb, 1-Level, 12 in L, 72 in W, Steel, White - 6 Pack
1 x Command 17201-4PK Picture Hanging Strip, 3 lb/set, Foam, White
1 x Command 17006-VP Adhesive Hook, 0.5 lb, 18-Hook, Plastic, White
1 x BARON 15-1/2X9 Turnbuckle, 2200 lb Working Load, 1/2 in Thread, Eye, Eye, 9 in L Take-Up, Galvanized
1 x Knape & Vogt 255 ZC 60 Shelf Standard, 500 lb, 23 ga Thick Material, 5/8 in W, 60 in H, Steel, Zinc
1 x OFF! 01835 Insect Repellent IV, 6 fl-oz, Liquid, Yellow, Pleasant
1 x Karcher 8.641-029.0 Spray Nozzle, 40 deg Angle
1 x Karcher 8.641-030.0 Spray Nozzle, Quick Connect
2 x Knape & Vogt 1980 OK 12X24 Shelf Board, 200 lb, 5-Shelf, 24 in L, 12 in W, Particleboard - 5 Pack
1 x fiberglassBOX 1099-N Electrical Box, 1 -Gang, 2 -Outlet, 4 -Knockout, Fiberglass Reinforced Polyeste
1 x IPEX 201017 Exterior Exhaust Vent, PVC, White, For: Vacuums
1 x Command 17043 Picture Hanger, 5 lb, Plastic, White, Adhesive Strip Mounting
1 x DeWALT DWRHS12D131G Framing Nail, 3-1/4 in L, Galvanized Steel, Full Round Head, Smooth Shank
1 x ClosetMaid ShelfTrack 281200 Shelf Standard, 1 in W, 84 in H, Steel - 6 Pack
1 x ClosetMaid ShelfTrack 280400 Shelf Standard, 1 in W, 48 in H, Steel - 6 Pack
1 x National Hardware N248-443 Cup Hook, Steel, Vinyl-Coated
1 x Knape & Vogt 180 ANO 10 Shelf Bracket, 10 in L, Steel, Anochrome
1 x sun gro Fafard 4005105 Ultra Outdoor Planting Mix, Brown/White, 1 cu-ft
1 x 3M 9089 Sanding Screen, 11 in L, 4-3/8 in W, 120 Grit, Fine, Silicone Carbide Abrasive, Cloth Backin
1 x Jonathan Green 10840 Grass Seed, 7 lb Bag
1 x IPEX 201012 Pipe Strap with Wire Holder, 2 in Opening, PVC, White, For: Central Vacuum System
1 x Karcher 1.107-268.0 Pressure Washer, Gasoline, Honda GX200 Series Engine, 193 cc Engine Displacement
1 x CANARM MC3 Fan Speed Control Switch, 2.5 A, 120 V
1 x 3M 10458 Sandscreen, 11 in L, 9 in W, 120 Grit, Fine, Silicon Carbide Abrasive
1 x Karcher PS 40 Series 2.642-582.0 Power Scrubber Bayonet
1 x Knape & Vogt 346-WAL Shelf Support Pin, Steel, Walnut - 100 Pack
1 x Black+Decker 71-931 Drill Bit Set, 18-Piece, Steel
1 x IPEX 201004 3-Way Pipe Elbow, 2 in, Socket, 90 deg Angle, PVC, White
1 x OOK 50357 Mug Hook, 1-1/4 in L, Vinyl-Coated
1 x Champion-Essick 3000DD Evaporative Cooler, 7 gal Tank, 2-Speed, 115 V, 7.2 A, Cool Sand
1 x fiberglassBOX 2300-NK Electrical Box, 2 -Gang, Fiberglass/Polyester, Beige/Tan, Wall Mounting
1 x CONNECTICUT ELECTRIC ICBQ1515 Circuit Breaker, Twin, Type QP, 15/15 A, 2 -Pole, 120/240 V, Plug Moun
1 x Command 17021CLR Refill Strip, 5/8 in W, 1-3/4 in L, Clear, 2 lb
1 x ClosetMaid 3591501 Wire Shelf, 12 ft L, 12 in W, Steel, White - 6 Pack
1 x ClosetMaid 2836 Shelf Hang Track, 2 in W, 80 in H, Steel - 6 Pack
1 x BISSELL 32120 Vacuum Cleaner Bag
1 x IRWIN 60111 Jobber Drill Bit, 11/64 in Dia, 1-1/8 in OAL, Spiral Flute, 1-Flute, 11/64 in Dia Shank, - 12 Pack
1 x HY-KO 11010ARE1 Key Blank, Brass, Nickel-Plated, For: Truck Cap ARE1 - 10 Pack
1 x Karcher K2000 Pressure Washer, 1 -Phase, 13 A, 120 V, 2000 psi Operating, 1.3 gpm, Spray Nozzle, 25
1 x Knape & Vogt 1980 OK 8X36 Shelf Board, 200 lb, 5-Shelf, 36 in L, 8 in W, Particleboard - 5 Pack
1 x fiberglassBOX 9313-EWK Electrical Box, 3 -Gang, Fiberglass Reinforced Polyester BMC, Beige/Tan
1 x Command 17041 Picture Hanger, 5 lb, Plastic, White, Adhesive Strip Mounting
1 x Command 17017CLR Cord Clip, Plastic, Transparent - 4 Pack
1 x National Hardware N119-728 Cup Hook, Steel, Vinyl-Coated
1 x Command 17017CLR-AW Light Clip, Plastic, Clear
1 x Karcher 8.641-025.0 Spray Wand, Stainless Steel, 24 in L
1 x Command 17023P Refill Strip, 3/4 in W, 3-5/8 in L, White
1 x HY-KO 11010AB1 Key Blank, Brass, Nickel, For: Abus Cabinet, House Locks and Padlocks - 10 Pack
$12,372.93